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Live cash advance customer service through DollarsDirect

Premier Customer Service

At DollarsDirect, we are dedicated to the highest level of customer service. Our representatives are available to answer all your questions five days a week via phone, email or live chat.

Contact Us

Monday – Friday
8am - 6pm Sydney Time
Saturday – Sunday
Closed
Customer Service:
1 800 060 892
Loan processing:
1 800 440 981
Collections Department:
1 800 024 858
General Fax:
1 800 454 301

Correspondence Receipt Centre

DollarsDirect
16 - 18 Grosvenor Street
Sydney, NSW 2000

Questions or suggestions

Please submit your questions below or view our Frequently Asked Questions.

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Got a Complaint?

Contact Customer Service at 1 800 060 892 or .

This is the fastest way to resolve your issue.

View our Internal Dispute Resolution process manual or see how it works below:

Cash AdvanceLoan Application

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Chat live now about a bad credit loan with DollarsDirect
  • Mcafee alt
  • Credit Ombudsman Service
  • National Financial Services Federation

†Maximum funded amount of loan depends on lender’s qualification criteria. ‡Funds are generally deposited next day if approved by 6pm AEST Monday – Friday. Funds deposited on Tuesday if approved by 6pm AEST Saturday and Sunday. ¶DollarsDirect will attempt to find you a lender despite your credit history. Loan approval is at the discretion of the lender. If you have defaulted on past transactions, you may be declined for a loan. DollarsDirect is not a lender. We are a finance broker that attempts to find you a loan. Terms and Conditions apply.